January 27th, 2017:
We offer a full line of Howard Miller, Ridgeway, Bulova and Hermle wall, mantel, grandfather clocks!!!!
>> Read More.




Howard Miller wall clock 620-441 J.H. Gould and Co. III


>> More Info
 





Home >> FAQ Bookmark this Page
US Customers Canadian Customers
F.A.Q.
What if my mechanical clock will not operate?
This trouble shooting is detailed in the clock instructions that you should have received with your clock. Ensure that all of the packing material has been removed. If the clock is a pendulum type, ensure that the spring clip or rubber band has been removed from the back of the movement. Try re-starting your clock. For pendulum clocks, it is important to give the pendulum a full swing. Is the pendulum hitting the weights? If so, check the stability and level of the clock. Do the hands operate without interference? Do not let the hour hand hit the second hand. If the second hand is rubbing the dial, pull it out slightly. If the hour hand is rubbing against the back of the minute hand, the hour hand should be pushed closer to the dial. Did you check the suspension spring? If it is not hanging straight down, loosen the thumbscrew and straighten the suspension spring. Retighten the thumbscrew. Ensure that the verge pin is properly located in the slots of the pendulum guide. For weight driven clocks, make certain that the weights are in their proper location. The proper position of the weights as you are facing your clock is labeled on the bottom of each weight. Ensure that the clock is wound or the weights are up. If your clock has a moving moon, ensure that the moon is not caught on the click spring. Reference the instructions for further details and illustrations. If your clock is a cable driven clock and was previously run or the white Styrofoam blocks were removed from the cable pulleys, it is possible that the cables were wound up without weights left on the pulley. As a result, the cable(s) have overlapped on the drum(s). Check each cable on each drum to see if it is overlapped. If so, attempt to correct the cables so that they are not overlapped. If you cannot correct the cable, contact the dealer or retailer where you purchased the clock. Correcting this problem is not covered under warranty.

 


This website is enrolled in the ShopperScanned(TM) privacy protected program - click to verify





Track your shipment


     
© 2017 Big Ben Clock Gallery
Website design and hosting by WebPlanet.ca
Canadian Customers Click Here