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October 16th, 2009:
We offer full line of Howard Miller wall, mantle, grandfather clocks!!!!
>> Read More.




Schneider cuckoo clock 1674/9


>> More Info
 




Refunds and Returns Procedures


Please Email us at mailto:sales@bigbenclocks.com?subject=Return Question before returning any item! You must state the reason for the return and get a Return Authorization number and return address.
  • No return of merchandise will be accepted without our Return Authorization number
  • Big Ben Clock Gallery offers 30-day Satisfaction Guarantee on every timepiece purchased
  • After 30 days, all sales are final and only the manufacturer warranty will apply
  • Returnable items can be brought to our showroom or shipped back by mail
  • All items considered for exchange or refund must be returned in "as new" condition, complete with all packaging materials in the original box and free of non-factory writing, stickers and address labels and packed inside another shipping box.
    The clock box is NOT a shipping box.
  • The original receipt must accompany all merchandise to be considered for return. All returns are subject to inspection and we reserve the right to refuse any damaged merchandise.
  • All items must be insured and shipped pre-paid (we will not accept any COD shipments)
  • Shipping, duty, brokerage and insurance charges are non-refundable
  • We are not able to accept returns for a refund or credit from a gift recipient
 


 


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