January 27th, 2017:
We offer a full line of Howard Miller, Ridgeway, Bulova and Hermle wall, mantel, grandfather clocks!!!!
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Howard Miller mantle clock 635-115 Marquis

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Displaying Testimonials 1 - 21 of 21


Hello,   Wanted you to know we received our chiming clock (ord. # 13600) and we adore it and are enjoying the chimes.  We appreciated the easy to understand step by step settings instructions and your personable customer service as well and wanted you to know even though there were other sites I could have chosen, when I discovered your site, it was done in such professional good taste and style that appealed more to me. That with the history of the company gave me confidence of dealing with a reputable company.  It was really nice doing business with you. 

Thank you,

Shirley Holt
Pahrump, Nv.

" Hello You Big Ben People!

Wow! Impressive customer service. Many thanks for being an anomaly in today's world!
My barrel clock arrived today in perfect condition. I've been enjoying the bells throughout the day. Thanks so much for the top-notch service, double boxing, and expedited shipping. Very nice doing business with you!

Steve Judy

"In response to your prompt and efficient facilitation of my clock repair/maintenance issue:  Thank you.  This was the first issue I ever had with my clock after almost four years of ownership, and you stood behind your warranty.  Your expertise and professionalism are greatly appreciated.  Happy New Year!

"We received the clock on Monday! Thank you so much for coordinating this for me. I really appreciate it and I know my daughter will be thrilled come Christmas morning!

Cheers, Jill


"Thank-you so much for all your assistance with this order.  We received it today from Canpar.  After talking to you the initial time and being able to switch our order to you I felt so much more at ease with the order and didn't need to worry.  We now have our clock to give to our parents for Christmas.  Thank-you.  
Wishing you a very happy holidays."
Barb Bowles & Family

"Clocks were delivered in good condition yesterday!  

Thanks again for your great service!  We look forward to awarding our employees  with these clocks."
Cindy Vander
Prinsburg MN

"To Darko:
Our lovely wall clock arrived on Friday, July 2nd!

We bought it as an anniversary present. Our 50th Wedding Anniversary was Sunday, July 4th.

This clock made the day memorable!
Maureen Hoffman

" The clock arrived just as scheduled and they looked at it and it is fine. They are truly excited about it so I am getting anxious to drive to Austin to see it with my own eyes. Brenna has called several times since it arrived and every time she remarks how beautiful it is and how much they love it.  Thanks for your help and of course the "no problems" in shipping.  Will definitely phone you when I'm ready to order the other clock.
Many thanks,
Dale and Sara

After searching for a special clock locally, I came upon Big Ben Clock Gallery on the internet. The clock that I had ordered came in malfunctioning.  Big Ben Clock actively helped me in having a replacement sent to me promptly.  I can honestly say that their customer service has been one of the best that I have experienced to date. 
Thank you. 
Victoria, British Columbia

"Thanks for the excellent service and all the great products that you sell!
I recently ordered a Howard Miller, English Watchmaker Clock from you. It arrived shortly after I placed the order, direct from the Manufacturer in just a few days. When I had a question, you responded immediately!
It is pleasure doing business with such a caring, upstanding organization! I look forward to doing more with you in the future"
Larry Garvis
North Palm Beach, FL

"Dear Darko

Our beautiful Howard Miller clock arrived yesterday, and we are very happy with it. Your company has far exceeded our expectations in every way; from special sales accommodation, classy administrative procedures -- to your, virtually, unheard of extended FOUR YEAR WARRANTY! You have, personally, attended, to each concern in a prompt and courteous manner. Delivery was expedient. Packaging was expert. We could not ask for more. Your 100% satisfaction guarantee was one of the reasons we chose your company to place our trust. "

"Thanks. It was great doing business with you. I will not hesitate to recommend you. "
Sharon Coulson
Campbellville ON

""I found Big Ben Clocks on the Intranet when I was searching for Grandfather Clocks, and it's a good thing I did. Their prices can not be beaten, and the extended warranty they offer is the longest out there - 4 years. Not only do Big Ben Clocks have a wide selection of clocks to choose from, I found them very easy to deal with. They were accommodating and provided high-quality service. Delivery was quick and on schedule. I am a very happy customer. "
John Petz, Ancaster, ON

"Super-Fast shipping! I sent the clock as a gift, and the recipient received it before I called to say a package was on the way. The clock was in perfect condition, and the instructions for setting time, chime tones, etc, were easy to read! I would recommend purchasing from Big Ben Clocks to anyone! "
Online Shopper

"Darko, I wanted to thank you for the best customer service that I have received in a long time. We needed our clock as quickly as possible and were willing to pay to get it because brick laying on our new "Youth Center" was halted until we could decide on the appropriate space that was necessary. After ordering the clock online, you called to check the reasoning for the expedient shipping, and made a better suggestion that actually saved us money. You also suggested a way that the battery powered clock would work when we thought we really needed an electrical model. You and your service are to be commended. Thank you for all of your help. I am coming to you for the next clock I need. "
Clif Smith
Atlanta, GA.

"We have so appreciated the service received from you. We love both clocks - one is a replacement for my parents' 50th anniversary and I'm excited to present it to my mother. Your kindsness in playing several clocks for me over the phone and your ongoing communication related to when we'd receive the clocks was excellent. I will gladly refer friends to you and hope we can do business again in the future! Thanks again!"
Grace Hall

" I certainly appreciate the quality service you've provided and will recommend your company to anyone I know who is looking for a clock. Thanks, Rodney Garrett"
Rodney Garrett

"Just wanted to thank you for the clock delivery. I have been getting raves about it since it arrived last week. It was exactly what I was looking for and I just want to thank you for your service. Sorry it took so long but it was well worth it for sure... Thanks again!! A. Scott lePine Springfield, Oregon "
. Scott lePine

"Dear Darko, My family and I are very pleased with the grandfather clock (Sligh-Embassy) purchased through you, particularly the delicate delivery and setup work you personally provided which I was always wondering how this would work for Internet based purchase. Furthermore, we are very satisfied with the price after I spent about three month-long searches on education, quality and price of grandfather clock. Thank you. William Kim Mississauga, Ont. "
William Kim

"A few weeks ago I did something I vowed I would never do. I purchased something on line. The service and guarantee they were willing to provide along with the helpful advice and extended warrantee was hard to come even close to with any other store or website. My clock arrived without any problems and if I happen to have a question or problem in the future I am certain they will be there for me. Thanks Darko! Karin"

"Darko - thanks for the quick service on my order of the Herman Miller circa mantel clock. I received it by Federal Express on the Friday after our Thanksgiving holiday. I like the clock a lot, Thanks again, I would definately do business with you again."


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